Process optimisation can occur anywhere. On a little bit of notepaper during a long telephone conference, as clarification at a meeting, when looking at rejected products or discussing mistakes and much more.
One can guarantee one thing though - as soon as you have your business process modelled with sycat Process Designer pro, the opportunities for optimisation will leap out at you. “Why is the customer not receiving feedback? That’s why the purchasing department does not always know what the department has discussed with the supplier!” If the opportunities for optimisation are not instantly visible, all you have to do is discuss the processes together with several process participants.
And once you have decided together how to design the process in the future, you can immediately document it in the new process and distribute it within your company.